Exceeding Expectations

The Laurel Way

At The Laurels of Hilliard, it is our mission to create a legacy by exceeding the needs and expectations of those we serve while embracing The Laurel Way. We understand that caring is more than providing excellent medical and guest services. It also includes being a companion and treating each guest with the utmost dignity, respect, and compassion.

"The Laurel Way of Caring" can be found in a warm smile, a kind word, or a comforting touch. We are passionate about our mission, and it is reflected in the letters we receive from guests and family members.

John and Martha

"The Laurels of Hilliard is doing a very good job of making improvements to the building. We come first and they do an excellent job of watching over us. We always get the attention we deserve."


"The Therapists are patient, strong and gentle healers."


"The Laurels of Hilliard far surpassed my expectations and I highly recommend them."


"The Nurses here have compassion, it made me feel so much better."


"The Housekeeping staff did a great job of keeping things clean."


"The road construction is insignificant to me because I have peace of mind that my mom is well cared for at The Laurels of Hilliard."


"I was visited by staff from every department; all of whom asked about my outstanding needs and desires."


"No one ever left my room without asking what else they could do for me."


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